dbpk Terms & Conditions
Your rights, our commitments, and how dbpk operates in Bangladesh
What You Need to Know About dbpk
Welcome to dbpk, an online gaming and sports betting platform operated for players in Bangladesh. By creating an account and using dbpk services, you agree to these terms. This agreement sets out the rights and responsibilities of both you and dbpk.
dbpk operates under the principle of fair play, transparency, and player protection. We accept players aged 18 and above and commit to responsible gaming at every stage of your experience.
Account Registration & Player Eligibility
Who Can Play at dbpk
You must be at least 18 years old to open an account and play. dbpk is available to residents of Bangladesh and other jurisdictions where online gaming is legal. If you are under 18, have self-excluded, or are banned from gaming, you cannot access dbpk services.
Registration Requirements
To register, you provide your real name, date of birth, email, phone number, and payment details. All information must be accurate and complete. Fake accounts, multiple accounts per player, or accounts opened for other people violate these terms and will be closed without refund.
dbpk reserves the right to request proof of identity, address, and payment method at any time. This is part of our Know Your Customer (KYC) process and helps prevent fraud and money laundering.
Deposits, Withdrawals & Payment Terms
Making Deposits
Deposits to your dbpk account can be made using bKash, Nagad, Rocket, Bank Transfer, or Upay. The minimum deposit is ৳350. Deposits are processed instantly in most cases, allowing you to start playing right away. All deposits are final and non-refundable unless you have not yet used your welcome bonus or funds.
Requesting Withdrawals
You can withdraw your winnings and unused balance at any time. The minimum withdrawal amount is ৳400, and the maximum daily withdrawal limit is ৳250,000. Withdrawals are typically processed within 17 minutes once approved. Before your first withdrawal, you must complete KYC verification by providing a valid National ID, Passport, or Driving Licence.
First withdrawal note: Your initial withdrawal request may take up to 6 hours for final verification. After that, subsequent withdrawals follow the standard 17-minute timeline.
Bonuses, Promotions & Wagering Requirements
Welcome Bonus Terms
dbpk offers a 210% welcome bonus on your first deposit, capped at ৳17,000. This bonus is available to all new players upon successful registration and deposit. The bonus is credited automatically and applies to all eligible games.
Wagering Requirements
To withdraw bonus funds and any winnings generated from the bonus, you must complete a 22x wagering requirement. This means if you receive a ৳1,000 bonus, you must wager ৳22,000 in total bets across eligible games before the bonus is considered fully used and winnings can be withdrawn.
Reload & Cashback
Reload bonuses and daily cashback rewards are offered to existing players. Reload bonuses are 16% on subsequent deposits. Daily cashback is 0.7% of losses. All promotions have separate terms displayed at the time of offer.
Your Account & Responsibilities
Account Security
You are responsible for keeping your login credentials confidential. Do not share your password, OTP, or PIN with anyone, including dbpk staff. If someone accesses your account without permission, notify our support team immediately at [email protected].
Fraudulent Activity
dbpk has the right to suspend or close any account if we suspect fraud, money laundering, bonus abuse, or other illegal activity. This includes opening multiple accounts, colluding with other players, or using automated bots. Any funds in such accounts may be forfeited.
Responsible Gaming & Self-Exclusion
dbpk is committed to preventing problem gambling. Players can set daily, weekly, or monthly deposit limits, take a break, or self-exclude for up to 12 months. Once activated, self-exclusion cannot be reversed before the period ends. If you believe you have a gambling problem, contact [email protected] or reach out to local gambling helplines in Bangladesh.
Games, Odds & Fairness
Game Fairness
All games on dbpk are provided by licensed game developers such as Pragmatic Play, PG Soft, Red Tiger, Playtech, Sexy Gaming, JILI, and Evolution. Each game has a published RTP (Return to Player) percentage. This represents the average payout over millions of spins; individual results vary.
Prohibited Play
dbpk prohibits betting in a manner intended to exploit bonuses, such as betting the maximum amount on games with high or low volatility to meet wagering requirements artificially. Patterns of such behavior will result in account closure and forfeiture of bonus funds.
Limitation of Liability
dbpk provides the platform and games "as is." We are not liable for technical failures, internet outages, or interruptions beyond our control. If a technical error causes an incorrect payout or bet placement, dbpk will investigate and rectify the issue fairly. Your sole remedy for any claim against dbpk is the refund of the amount directly affected by the error.
Dispute Resolution & Complaints
If you have a dispute with dbpk, contact our support team at [email protected] with details of the issue. We respond to all complaints within 24 hours. If the issue is not resolved to your satisfaction, you may request an independent review by our disputes team within 7 days of the initial response.
Changes to These Terms
dbpk reserves the right to modify these terms at any time. We will notify you of material changes via email at least 14 days in advance. Continued use of dbpk after such changes means you accept the new terms.
Get in Touch
For questions about these terms, technical support, or account issues, contact dbpk support:
- Email: [email protected]
- Live Chat: Available 24/7 on the dbpk platform
- Hours: Round-the-clock support in Bangladesh and international timezones